A North American supply chain company faced rising tariffs and shipping costs that strained their margins. To balance the books, they made their first-ever workforce reduction — a move that helped on paper but unintentionally removed key staff responsible for identity and audit readiness.
During the annual audit, the company was surprised by a critical finding: excess employee account privileges remained in place, exposing them to potential compliance fines. For the first time in years, they were at risk of failing an audit.
- Tariffs and shipping costs pressured margins, leading to cost-cutting.
- Critical staff responsible for identity and audit readiness were no longer with the company.
- Access certifications were not receiving correct data from HR, leaving gaps in employee account governance.
Recognizing the urgency, the company reached out to Okta, their IAM vendor. Okta connected them with Trevonix, a trusted IAM Services Delivery partner. The customer's IT and compliance teams acted quickly, working hand-in-hand with Trevonix and Okta. Together, they:
- Kicked off a 24x7 project with global collaboration tools.
- Reviewed system design against production configuration.
- Identified misaligned lifecycle and attribute configurations.
- Corrected HR system integration as the true source of record.
.avif)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
